Sunday , February 5 2023

Ups Jobs Near Me – Help Desk Specialist

Website UPS

Job Description:

The Help Desk Specialist provides second-level support for local and remote automation and transportation systems for users on applications, hardware and software. Daily activities will include:

Job Responsibilities:

  • Responsibilities of the Worldport Computer room, and performing the beginning-of-day/end-of-day environment administration for the Critical Sort Systems.
  • Incident resolution, incident escalation, event management/facilitation, incident follow up, incident logging, root cause and trending analysis, performing system checks, proactively monitoring of the IT systems in the 24 x 7 Worldport / Airline environments.
  • Must be able to read, understand, and apply complex technical information and processes.
  • Deliver technical support over the phone in a second-level proactive monitoring / resolution environment.

Job Requirements:

  • Familiarity with SQL Programming and Oracle
  • Excellent written and verbal communication skills
  • Experience with TCIP/IP, Windows Operating System, LAN Administration, Client Server Architecture, Citrix, and VB Script
  • Bachelor’s degree in Computer Science or related discipline, or the equivalent in education and work experience

Job Details:

Company: UPS

Vacancy Type:  Full Time

Job Location: Louisville, KY, US

Application Deadline: N/A

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