Sodexo Job Application – Manager of Client Partnerships

Job Description:

Sodexo’s Health Care business segment is seeking a Manager of Client Partnership/ Client Life Cycle Manager who will drive retention and enable sustainable/profitable growth by ensuring execution of ‘one plan’ for all contracts in the assigned portfolio. Reporting to the VP, Client Life Cycle Management, the Manager of Client Partnership/ Client Life Cycle Manager will collaborate and drive Operations to elevate partnerships with clients, facilitate development of District Managers/Client Executives from a purely execution focused mind-set to a client/consumer-centric growth mindset, and act as project managers to ensure quality and execution of ‘One Plans’ for each contract.

Job Responsibilities:

• Track execution of relationship management and operations activities through accounts’ ‘One Plans’ by ensuring completion of Transition Meetings, Annual Expectation Meetings (AEMs), Quarterly Business Reviews (QBRs), etc.
• Ensure quality of relationship management activities
• Counsel Operations on relationship management best practices
• Provide direct relationship management support during key contract milestones
• Provide direct relationship management support to distressed accounts

Job Requirements:

• Experience in leadership roles with ability to influence and effect change in a matrixed organization
• Experience managing teams and multiple concurrent processes
• Strong written & verbal communication skills
• Experience and ability to collaborate with clients and internal teams
• Sodexo experience is a plus, as is prior Healthcare industry experience
• Experience and active participation in Operations and Sales Processes
• Deep understanding of industry, client, and consumer pain points

Job Details:

Company: Sodexo

Vacancy Type:  Full Time

Job Functions: Quality Assurance

Job Location: New Orleans, LA, US

Application Deadline: N/A

Apply Here

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