Friday , February 3 2023

Six Flags Application – Call Center Agent

Website Six Flags

Job Description:

Prepare daily arrivals, inclusive of daily memos Process advanced deposits Attend to correspondence receipts Research daily reservations/refunds Respond to brochure requests

Job Responsibilities:

  • Complete call-tracking sheets
  • Print confirmations for guests, check over for accuracy, and mail out
  • Be aware of availability of Hotel for current day verses competing hotels and their rates
  • Run arrivals for current day
  • Be up-to-date of all special event packages and rates
  • Be up-to-date on current offerings within hotel, waterpark, and local area
  • Handle Gift Certificate inquiries, sales, and processing
  • Input rooming lists
  • Answer room reservation calls and be prepared to give rates and describe rooms and various packages
  • Be sure supplies and equipment is adequate and organized

Job Requirements:

  • High School diploma or equivalent
  • Computer experience
  • Must be able to speak, understand, read and write English
  • Prior customer services experience required
  • Should have an enthusiastic and service-oriented attitude

Qualification & Experience:

  • Knowledgeable of property and waterpark information
  • Possess organizational skills and attention to detail
  • Basic knowledge of OPERA System preferred
  • Must be able to work weekends, holidays, and other shifts as necessary
  • Ability to share all possible hotel and waterpark knowledge as trained
  • Ability to handle multiple tasks in a fast paced environment

Job Details:

Company: Six Flags

Vacancy Type:  Full Time

Job Location: Queensbury, NY, US

Application Deadline: N/A

Apply Here