
Website Reebok
Job Description:
Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.
Job Responsibilities:
- Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
- Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
- Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
- Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
- Complies with store policies and procedures to maintain a safe shopping and working environment.
- Collaborates productively and respectfully with team members to meet or exceed store goals.
- Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
- Makes themselves available to support other team members when needed
- Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
- Minimize loss by actively maintaining sales floor awareness while serving customers.
Job Requirements:
- Well developed ability to speak, read, comprehend, and write English
- Ability to maintain reliable and consistent attendance and punctuality.
- While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
- Ability to understand and carry out oral and/or written instructions and request clarification if needed.
- Demonstrates an inspirational attitude that contributes to a positive team environment.
- Ability to build and maintain effective working relationships team members.
- Must possess and consistently exhibit the competencies relative to the position.
- Knowledge of customer service principles and processes.
- Ability to learn and adapt quickly in a fast paced environment.
Qualification & Experience:
- Must be 16 years of age or older.
- Must have or be pursuing a high school diploma or general education degree (GED)
- Three to six month’s experience working in a sports/fashion customer & commercial focused retail environment.
- Basic numeracy, literacy, and verbal communication skills.
Job Details:
Company: Reebok
Vacancy Type: Full Time
Job Functions: Sales
Job Location: New York, NY, US
Application Deadline: N/A
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