
Website Public Storage
Job Description:
- Lead, Manage and Develop People, Brand Ambassador & Operational Excellence
- Recruit, motivate and retain a dedicated team of customer facing customer front line employees
- Drive your team with effective communication and provide coaching on customer service and sales strategies
Job Responsibilities:
- Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
- Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
- Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
- Communicate effectively with customers, colleagues and team-members.
- Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
- Grow and Maintain a Robust Business
- Address customer inquiries and concerns promptly in a professional manner
- Conduct monthly property audits and ensure operational standards and safety compliance are met.
Job Details:
Company: Public Storage
Vacancy Type: Full Time
Job Functions: Sales
Job Location: Houston, TX, US
Application Deadline: N/A
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