Tuesday , February 7 2023

Offshore Program Manager – Charles Schwab Entry Level Jobs

Website Charles Schwab

Job Description:

The Reporting and Analytics Offshore Manager is responsible for the maintaining, updating and reporting day-to-day metrics of the offshore program. This role will also be responsible for fostering strong relationships with senior Schwab partners and external vendors; developing, maintaining and executing offshore work orders sourcing plans; leading all aspects of strategic sourcing lifecycle; as well as collaborating with risk groups and legal, as required, on vendor engagements.

Job Responsibilities:

  • Handle small projects to support team objectives
  • Responsible for offshore work order payment reconciliation and WebEx payments
  • Handle IQNavigator invoicing
  • Monitor and maintain the offshore mailbox
  • Handle offshore SharePoint
  • Individual Contributor
  • The primary responsibilities of this role include the following:
  • Monthly metric reporting for the Information Technology Outsourcing and domestic portfolio
  • Monthly vendor performance reporting (surveys, service level agreement results)
  • Support offshore services colleagues and finance for billing inquiries
  • Support Control For Offshore Risk Management (CFORM) quarterly testing results

Job Requirements:

  • Proficiency in Excel and PowerPoint (required)
  • Experience with Ariba, Hiperos, PeopleSoft, SharePoint and/or Access a plus
  • Bachelor’s degree and/or equivalent work experience
  • High level of interpersonal skills, with a shown capability to make contributions to teams and initiatives
  • Strong negotiation skills, with ability to effectively explore alternatives to reach mutually beneficial outcomes

Qualification & Experience:

  • Strong oral and written communication skills with a proven track record of building effective working relationships with senior level business partners
  • The ability to lead cross-functional teams and build category management plans that maximize value and mitigate risks while ensuring internal partners’ requirements are met
  • Self-starter, able to lead multiple projects and succeed in a dynamic, fast-paced environment with minimal guidance
  • 3+ years of experience in Offshore Services and/or Professional Services indirect category management, strategic sourcing, consulting, vendor management, and risk management (required)
  • Experience within the Offshore Services and Professional Services indirect category with extensive experience working with offshore vendors

Job Details:

Company: Charles Schwab

Vacancy Type:  Full Time

Job Location: Austin, TX, US

Application Deadline: N/A

Apply Here

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