
Website H&M
Job Description:
Overall Job Function: Responsible for maximizing sales to drive profitability. Leads, manages and organizes the store according to H&M´s shared values, standards, policies and procedures along with the District team. Serves as manager on duty, manager of a department and support on the floor when needed in a Symbolic leader function.
Job Responsibilities:
- Create and act on plans for future people development needs within the store
- Responsible for overseeing the maintenance and upkeep of department(s)
- Maximize sales through joint operational and commercial focus and take action to obtain highest level of profitability for the store
- Maintain an overview of all Employee Relations responsibilities in the store to ensure a positive work environment
- Manage, recruit, on-board, train, develop and provide succession planning for all staff and management team in the store
- Manage and ensure stock level is appropriate to maximize selling
- Ensure the garment presentation, garment level and visual standards are presented according to H&M’s expectations
- Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines to maximize selling opportunities
- Follow up with management team to ensure proper training and staff assessment is being completed
- Ensure and follow up on all activities concerning campaigns, promotions and sales activities in his/her store
Job Requirements:
- Ability to coach and apply appropriate developmental tool for each individual
- Ability to work strategically, tactically and operationally
- Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
- Ability to multitask in a fast paced environment and prioritize effectively
- Consistently show ability to be sales-driven and results-oriented by taking action, relating all decisions back to store results and working to improve P&L
- Ability to be clear and convincing when communicating goals, information and expectations to staff
- Exceptional customer service and interpersonal skills
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
- Ability to plan and achieve long-and-short term goals
- Ability to climb a ladder and use a step stool
- Ability to take own initiative and take responsibility for actions
- Proven organizational and analytical skills
Qualification & Experience:
- Preferably 2–3 years of retail management experience or comparable experience
- High School graduate or equivalent
Job Details:
Company: H&M
Vacancy Type: Full Time
Job Functions: Sales
Job Location: Norfolk, VA, US
Application Deadline: N/A
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