Saturday , February 4 2023

H&M Careers – Retail Sales Advisor

Website H&M

Job Description:

You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success.

Job Responsibilities:

  • Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine
  • Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities
  • Handle payments and returns
  • Ensure great garment care to sell the products in their best condition at the right time
  • Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goals
  • Actively process, stock and replenish garments on sales floor and stock room
  • Keep the fixtures full and tidy regularly throughout the day to maximize sales
  • Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store
  • Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
  • Execute reductions, price changes, and transfers

Job Requirements:

  • Ability to multi-task in a fast-paced environment
  • Excellent customer service skills
  • Ability to take initiative to complete tasks and solve problems
  • Must be able to work a flexible work schedule including nights and weekends
  • Ability to meet deadlines
  • Ability to recognize and execute selling opportunities
  • Ability to manage time and prioritize
  • Good communication and organizational skills
  • Ability and willingness to run a cash register

Qualification & Experience:

  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance
  • Ability to lift in excess of 20 pounds
  • 6 months of experience in customer service, preferred
  • Ability to climb a ladder and use a step stool
  • High School graduate or equivalent preferred

Job Details:

Company: H&M

Vacancy Type:  Part Time

Job Location: Norfolk, VA, US

Application Deadline: N/A

Apply Here