Food Lion Jobs – Food Lion To Go Associate

Job Description:

• Act as a customer service ambassador in all departments to achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate morale.
• Responsible for Food Lion To Go operations, making decisions which impact store associates and the level of service offered to our customers.

Job Responsibilities:

• Ensure return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and perishable items
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
• Support the achievement of budgeted financial and operating results
• Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems Understanding and utilize Average Cost Inventory System (ACIS)
• Maintain effective work schedules for Food Lion To Go associates to meet business traffic requirements of on-line orders to minimize customer inconvenience, including assigning activities to associates during idle time
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
• Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Manages the Food Lion To Go operations, including hiring, training and developing department associates
• Controls store’s expenses through proper ordering, care for supplies and equipment
• Proactively partner with department managers to ensure fresh orders, particularly those with out of stocks are handled properly

Job Requirements:

• Strong understanding of store operations and merchandising techniques preferred
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
• Excellent interpersonal, organizational, communication and customer service skills
• Ability to lead and manage a team
• Ability to use technical information to solve problems

Qualification & Experience:

• Must meet minimum age requirements, when applicable, to perform specific job functions
• High school graduate or equivalent preferred

Job Details:

Company: Food Lion

Vacancy Type:  Full Time

Job Location: Winston-Salem, NC, US

Application Deadline: N/A

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