Follett Job Opportunities – Assistant Store Manager

Job Description:

This position is responsible for assisting the Store Manager in supervising and managing Store operations (college bookstore or convenience store). Plans and prepares work schedules ensuring coverage. Greets customers and answers phones to respond to inquiries and resolve escalated issues. Provides training on Store, company and/or school operations

Job Responsibilities:

• Operate cash register and store computer to accept payments, place orders, make change adhering to safe cash handling procedures including balancing cash drawer and preparing bank deposits.
• Trains new team members FT/PT and seasonal team members hired for peak seasons
• Ensures Sales Team members follow company and store policies, procedures and standards
• Ensures the proper merchandising standards, promotion standards, creating displays, etc.
• Performs onboarding procedures for new hires.
• Receive, verify and unload orders as necessary.
• Schedules team members work hours
• Greet customers and answer phones and provide information, direct callers and resolve escalated issues.
• Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.

Job Requirements:

• 1 – 3 years years of experience
• Associate’s Degree or equivalent is preferred.
• General Computer Skills

Qualification & Experience:

• 1 — 3 years retail or bookstore experience preferred.
• Prior supervisory experience preferred. Computer literacy required.
• Ability to organize and prioritize workload. Effective verbal and written communication.

Job Details:

Company: Follett

Vacancy Type:  Full Time

Job Location: St Petersburg, FL, US

Application Deadline: N/A

Apply Here

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