Sunday , February 5 2023

FedEx Careers in Edinburgh – Operations Support Agent

Website FedEx

Job Description:

As an Operations Support Agent you be working in a fast paced environment and adhere to strict timelines.

Job Responsibilities:

  • Following FedEx processes, procedures and controls. As well as external regulatory requirements.
  • Prioritising and re-allocating failures for the next day delivery as required.
  • Sorting and allocating premium and distance deliveries.
  • Maintaining clear and effective communications/collaboration with the team/managers and other depots.
  • Checking and investigating (when needed) failed deliveries/collections.
  • Answering incoming calls from customers in relation to collection requests, along with delivery queries.
  • Inputting data into our tracking system.

Job Requirements:

  • Being part of the team you’ll ensure that customers’ urgent packages get to the right place, on time. You will be providing customers a high quality customer service and making every experience outstanding.
  • You will also provide support to your supervisor and team members as required within the location, whilst complying with all local and corporate legal requirements and ensuring the safe and secure movement of all freight.

Job Details:

Company: FedEx

Vacancy Type:  Full Time

Job Location: Edinburgh, Scotland, UK

Application Deadline: N/A

Apply Here