As an Operations Support Agent you be working in a fast paced environment and adhere to strict timelines.
- Following FedEx processes, procedures and controls. As well as external regulatory requirements.
- Checking and investigating (when needed) failed deliveries/collections.
- Inputting data into our tracking system.
- Answering incoming calls from customers in relation to collection requests, along with delivery queries.
- Prioritising and re-allocating failures for the next day delivery as required.
- Maintaining clear and effective communications/collaboration with the team/managers and other depots.
- Sorting and allocating premium and distance deliveries.
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A