Tuesday , February 7 2023

Customer Service Specialist – Best Buy Job

Website Best Buy

Job Description:

The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers’ end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues.

Job Responsibilities:

  • Maintain professional communication with customers and peers while using cross-functional company resources and tools.
  • Ensure Front of Store cleanliness and merchandising standard execution.
  • Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service.
  • Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.

Job Requirements:

  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

Qualification & Experience:

  • 3 months experience in retail, customer service or related fields
  • High School Diploma or equivalent

Job Details:

Company: Best Buy

Vacancy Type:  Full Time

Job Location: Temple, TX, US

Application Deadline: N/A

Apply Here

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