Claim Specialist – State Farm Career

Job Description:

In this role, you will investigate a high volume of complex auto injury claims across multiple jurisdictions. On a daily basis, you will conduct an analysis of your new auto injury claim assignments and develop investigative plans based on the needs of each claim. Your investigations will include:

Job Responsibilities:

• Working in partnership with and provides instruction to claim associates
• Recognizing and reviewing claims requiring specialized handling, including identifying issues that may require the use of independent experts or vendors
• Applying knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, damages of injury (first and third party) and property damage
• Using various electronic resources for claim handling
• Most importantly delivering a remarkable customer experience through handling claims involving injury
• Investigating, evaluating, negotiating, and settling auto claims in an assigned area to include verification of coverage, legal liability and extent of damage to persons and property, which may require contact by telephone, correspondence, in person, or various electronic media

Job Requirements:

• Bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims
• May be required to work overtime
• Bachelor’s Degree Preferred
• May work irregular hours, including weekends and holidays, based on workload and job requirement
• Fulfill state licensing and continuing education requirements, as applicable
• Must be willing to work flexible work shifts as operation dictates
• Strong analytical skills along with high competence in the following: Adaptability, Customer Focus, Decision Making/Judgment, Relationship Building, Technical/Functional Expertise
• Complete all applicable training
• Strong written, verbal, and interpersonal communication skills
• Claim handling experience, preferably PIP/MPC (first party medical) or third party injury claims

Job Details:

Company: State Farm

Vacancy Type:  Full Time

Job Location: Irving, TX, US

Application Deadline: N/A

Apply Here

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