
Website Caterpillar
Job Description:
As a Releasing Coordinator at Caterpillar Inc., you will have the opportunity to learn from and contribute to a cooperative team. You will actively engage with facility management, clients, carriers and dealers in the ordering and releasing functions related to material requirements.
Job Responsibilities:
- Work directly with customers by telephone or email
- Handle and resolve customer complaints
- Providing excellent customer service
- Resolve product or service discrepancies
- Perform a variety of clerical functions
- Read/write and interpret documents
Job Requirements:
- Intermediate level proficiency working with Excel spreadsheets (basic skills/knowledge – capable of functioning independently)
- Intermediate proficiency in verbal and written communication skills (basic skills/knowledge – capable of functioning independently)
- Ability to collaborate easily with co-workers and work well independently
- Proficiency with various office/warehouse systems
- Flexible, available for same day or short notice overtime
- Must be a full-time employee in good standing at Waco Distribution Center
- Ability to gain customer’s confidence and trust
- Strong attention to detail and accuracy
- Previous EWM experience
- Proficiency with the product and processes related to dealer orders
Job Details:
Company: Caterpillar
Vacancy Type: Full Time
Job Location: Waco, TX, US
Application Deadline: N/A
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