
Website The Walt Disney Company
Job Description:
For the role of Senior Network Operator, Disney Streaming is looking for a candidate specializing in caching technology and distributed networking, and operational experience in CDN edge services. This role will join the Media Systems Operations organization as part of a team working alongside our Operations, Infrastructure, and Media Distribution teams in managing our growing caching infrastructure
Job Responsibilities:
- Collaborate with engineering and internal teams involved with maintaining our server infrastructure
- Write and improve team knowledgebase
- Provide clear communication/escalation/follow up/closure of alerts and maintenances to teams within the organization
- Support high profile content releases and events
- Monitor for and react to alerts within the CDN edge services environment providing senior tier-1 support
Job Requirements:
- Provide clear communication/escalation/follow up/closure of alerts and maintenances to teams within the organization
- Support high profile content releases and events
- Write and improve team knowledgebase
- Collaborate with engineering and internal teams involved with maintaining our server infrastructure
- Monitor for and react to alerts within the CDN edge services environment providing senior tier-1 support
Qualification & Experience:
- Excellent interpersonal skills and effective verbal/written communication skills with both business and technical teams
- Experience using JIRA, Confluence, and GitHub
- Knowledge of video players and impact on cache logic
- Experience with monitoring tools, preferably Grafana, Datadog
- Experience with open-source software Apache HTTP Server, Tomcat, and Traffic Control
- Strong operational experience
- Passion for troubleshooting and debugging
Job Details:
Company: The Walt Disney Company
Vacancy Type: Full Time
Job Location: San Francisco, CA, US
Application Deadline: N/A
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