Friday , February 3 2023

Busch Gardens Jobs – Correspondence Ambassador

Website Busch Garden

Job Description:

Manage guest correspondence through various channels to include letters, emails, Facebook and other social media channels; including resolution Maintain a safe and clean work environment Maintain, process and control confidential files

Job Responsibilities:

  • Manage Lost and Found to include shipping of guest items
  • Provide guidance and authorization for guest satisfaction tools/resources
  • Perform other duties as assigned
  • Input large amounts of data
  • Follow up with department(s) on unresolved correspondence
  • Maintain a professional demeanor and provide excellent guest service

Job Requirements:

  • Be at least 18 years of age
  • Be able to maintain confidentiality and use discretion when handling highly sensitive information
  • Have excellent written and verbal communication skills
  • Have strong phone and computer skills including working knowledge of Microsoft Office applications
  • Have previous experience in a customer service role
  • Provide excellent guest service to both park guests and ambassadors

Qualification & Experience:

  • Have excellent cash handling skills
  • Highly organized, self-motivated and have the ability to meet deadlines
  • 2 years of theme park front gate or guest service experience preferred
  • A valid state driver’s license and be able to obtain a company driver’s license preferred
  • Office experience and operational knowledge of SeaWorld, Discovery Cove and Aquatica preferred
  • Able to sit and stand for long periods of time
  • Be able to multi-task and adapt to changes in a fast paced work environment
  • Have strong problem-solving skills
  • Available to work varying shifts or hours based on park hours; i.e. be able to work opening and closing shifts
  • Able to work in all weather conditions and climate controlled environments

Job Details:

Company: Busch Garden

Vacancy Type:  Part Time

Job Location: Orlando, FL, US

Application Deadline: N/A

Apply Here