Wednesday , March 29 2023

Busch Gardens Jobs – Area Supervisor

Website Busch Garden

Job Description:

As a member of our Aquatic Leadership Team, you will perform duty manager responsibilities to include (but not limited to): opening and closing the park during operational days; maintaining quality standards while enforcing ARC & SEA safety standards in all assigned areas; supervising seasonal & part-time aquatic personnel on proper waterpark operations; and performing all other water-safety related duties as assigned.

Job Responsibilities:

  • Responsible for ensuring that all Ambassadors are properly trained and prepared to respond to emergency situations; are aware to report all
  • emergencies immediately to senior leadership; and address Ambassador and/or guest incidents/ injuries with timeliness and professionalism.
  • Will also manage in-park inventory and submit order requests from our onsite warehouse on an as needed.
  • Will be responsible for one or more outlets within a division of the Aquatica Waterpark.
  • Responsible for attraction audits to ensure Ambassadors are acting in accordance with SeaWorld’s and Aquatica’s SOPs.
  • Perform all other Supervisory and Cleaning Duties as assigned.
  • Establishes and maintains a positive atmosphere which ensures the highest level of Ambassador performance and Guest service while enforcing all waterpark procedures & safety guidelines.
  • Supervises the allocation of labor to include ensuring compliance with posted schedules as well as educating Ambassadors about time management and the proper use of the Sea Port App.
  • May be utilized in various special projects and company-wide events throughout the year for both Aquatica and SeaWorld.

Job Requirements:

  • Have a strong training background in a classroom setting and possess basic to moderate math and computer skills to include knowledge in MS software.
  • High school diploma or equivalent; Bachelor’s Degree preferred but not required.
  • Current Red Cross Lifeguarding, CPR, and Standard First Aid; prefer Lifeguard Training Instructor and/or WSI.
  • Minimum One (1) year waterpark leadership experience or equivalent external experience.
  • Proficiency in the English language with excellent verbal and written communication skills.

Qualification & Experience:

  • A Positive Can-Do Attitude with Excellent Customer Service and a proven Safety Track Record enforcing waterpark policies & procedures; utilizing personal protective equipment; proper lifting techniques; and reporting unsafe conditions.
  • Model, promote, and support SeaWorld’s Company Culture and ACE Values in all assigned areas; ultimately, help cultivate a service-based environment through the proactive coaching and rewarding of desired positive behaviors.
  • Successfully complete any additional company and department training requirements to include (but not limited) passing required tests and certifications within established timelines.
  • Be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays.
  • Be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
  • Be a Role Model regarding all SEA Grooming Guidelines and ability to enforce expected standards.

Job Details:

Company: Busch Garden

Vacancy Type:  Full Time

Job Location: San Antonio, TX, US

Application Deadline: N/A

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