Busch Gardens Hiring – Assistant Supervisor

Job Description:

As an Assistant Supervisor of Operations for Guest Arrivals, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up

Job Responsibilities:

• Other duties as assigned based on business need
• Develop team members by providing training, feedback and coaching.
• Ensure adherence to all cash handling procedures.
• Work any Front Gate position based on business need
• Demonstrate day to day and forward looking ownership of areas through responsibility of facility performance, acting with integrity and
• professionalism, following through on commitments and making educated decisions with a sense of urgency.
• Create an inspiring, collaborative, innovative and results oriented location environment fostering guest service, job satisfaction and retention.
• Assist leadership in establishing a workplace environment that promotes personal development of self and others, creating high morale amongst
• entire team and sets the example for development.
• Respond to guest and team member needs by utilizing problem solving skills to ensure positive resolutions as needed.
• Ensure departmental goals for Safety, Cleanliness, Gate Penetration, and World Class Service are met
• Perform all front line duties as needed to include tollbooths, turnstiles, ticket windows, upgrade counter, and Quick Queue
• Upkeep all documentation, team member files, schedules, databases, and generation of regular reports.

Qualification & Experience:

• Excellent communication skills both written and oral.
• At least 18 years of age with a valid high school diploma or equivalent.
• Valid driver’s license and able to meet company driving guidelines preferred
• Be a role model for SEA safety, guest service, cleanliness and grooming standards.
• Flexible in work location.
• Comfortable speaking in front of large groups.
• Able to work a minimum 20 hours per week for Part Time with flexible schedule, including weekends, mornings, evenings and holidays revious supervisory experience preferred, but not required.

Job Details:

Company: Busch Garden

Vacancy Type:  Part Time

Job Location: Tampa, FL, US

Application Deadline: N/A

Apply Here

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