Thursday , March 30 2023

Bath and Body Works Employment – Customer Service

Website Bath And Body Works

Job Description:

Supports delivering sales plan through effective execution of store and operational tasks as assigned and delegated by managers.

Job Responsibilities:

  • Assist store management in conducting onboarding and continued training of the associate team
  • Attract, interview, and retain top talent
  • Incorporate Loss Prevention and safety messages into daily operations
  • Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
  • Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)
  • Ensure implementation of company selling strategies
  • May build schedules to maximize and leverage sales results*
  • Reinforce selling expectations, performance, results and accountability with all associates
  • Maintain policies and procedures
  • Execute visual standards and maintain a safe, inviting store appearance
  • Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
  • Provide individual and team performance feedback and recommendations to managers
  • Train, coach, reward and motivate associates to improve selling and the customer experience
  • Responsible for leadership tasks as delegated by the store manager

Job Requirements:

  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
  • Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
  • Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
  • Maintain policies and procedures
  • Incorporate Loss Prevention and safety messages into daily operations

Job Details:

Company: Bath And Body Works

Vacancy Type:  Full Time

Job Functions: Customer Service

Job Location: Fresno, CA, US

Application Deadline: N/A

Apply Here

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